I have 20 Years of Experience in IT Industry with both administrative, training, development and management skills, done MBA in project management. I handled multiple projects for automation in various industry verticals like Customer Relation, Supply Chain Management, Production planning, ISMS, ERP, MIS and DSS reports. My work includes
Initiate Requirement gathering, Market research for comparative study, feasibility study of requirement, find out factors for why and how of the requirement, Project objective and final recommendation on selected solution.
Risk management to find out the threat area of coming failures and plan to reduce the risk and cost-estimation analysis including all governmental and non-governmental financial factors of the project.
Find out the stakeholders for the projects and communication with for planning and define the scope of the project, meetings with vendors and suppliers, create work breakdown structure for proper delegation of work to suitable resources.
Provide pre-defined structure and flow documentation for quality assurance at each stage. Finalize the project team and manager for implementation of plan using resource planning management and HR
Regular monitoring and task management to control the execution and implementation of project to maintain quality standards as per government regulatory policy in terms of product, material and manpower.
Provide and Prepare Demo of Product and documentation to the Clients. Market Research and comparative study for the enhancement the product.
Team Management and Technical support to the team. Work breakdown structure for priority of task.
Develop technical aspect of the company s strategies to ensure alignment with its business goals.
Discover and implement new technologies that yield competitive advantage
Help departments use technologies profitably
Supervise system infrastructure to ensure functionalities and efficiency
Build quality assurance and data protection processes
Monitor KPIs and IT Budgets to assess technological performance
Use stakeholder feedback to inform necessary improvements and adjustments to technologies
Communicate technology strategy to partners and investors.
Understanding of budgets and business planning
Ability to conduct technological analysis and research
Excellent communication skills
Leadership and organisational abilities
Strategic thinking and Problem solving skills
As in IT Industry, I prefer a paperless environment and for that, I always worked on automation system especially internal communication to apply complete transparency to prevent loss of information and protection of data policy. Prepared Information security system policies and Backup plans as per BSI standards, which is the primary requirement of data processing and analytics for future planning. I have also worked on IoT Sensors/devices for transportation and road safety, traffic auto control system with monitoring panel stations, Railway track safety systems with alerts.
I have consultative approach coupled with can-do attitude and professional manner when meeting, negotiating and corresponding with stakeholders.
I have also managed, planned, analysed, documented and developed more than 50 projects and some of the projects are company products. Some of the projects include
Autonautics - An IOT Platform and Fleet management system - This is a product which communicate with devices and sensors to capture and parse the activities of the assets whether its fixed or mobile. Generate alert system to monitor closely and prevent any incidents. Keep tracking of fleet and provide detailed analysis of movement of fleet on 5 to 10 sec basis.
FoxyCart Web API integration application to upload the orders for the POS system in a predefined format as per the requirement of the 24Channel database. Also updated products and their cost and quantity which is to be available for POS system to maintain the online updation service and avoid discrepancy
Wordpress for woCommerce and other eCommerce integration
POS - System Five POS system integration to upload the products on 24SevenChannel using Winward Software API.
IntelliCRM TBS and Bulbhead - Web Based CRM including Email management and SEO (Main client is TBS USA -Telebrand Services)
Dialer based customer search by phone when customer called functionality
Customer Advance Search by City, Name, State, Credit card, and more
Customer addition and information modification functionality at the time of calling
Auto Disposition system to dispose of the call
Administrative and Transaction Management Modules including Reports for Clients and CRM Users
Email Management -communicate customers via email.
Facebook Integration -post, reply and other
Health Care , Education , Agriculture , Clean Energy Solution , Environment Clean Tech , Infrastructure Transport
KBN Knockiot Solutions